The Kings Theatre is a high profile south coast theatre with a serious commitment to providing an outstanding audience experience for all.
The Box Office Manager has responsibility for managing the Box Office team and all aspects of ticket sales within the venue. This includes staffing, administration of the ticketing/online/telephone systems, Group Sales, customer relations, analysis of sales data, forecasting and ensuring all financial systems are working correctly and efficiently.
The Box Office Manager contributes to the success of the venue and the achievement of business and service targets through the supervision and delivery of the highest possible service standards.
The ideal candidate will be an experienced and capable team leader (who is also a team player), who motivates staff by their actions to achieve the best results within a busy environment. We expect the highest levels of customer service and for the Box Office Manager to lead by example. They will be adept at dealing with multiple stakeholders internally and externally and be able to balance priorities both for themselves and their team, equally confident in front-line customer service as they are in administration and dealing with finance.
Box Office is part of the Sales and Marketing function of the venue which is part of the wider Creative Team. This role liaises daily with all departments within the building so the Box Office Manager must understand the importance of working in partnership with their colleagues.
The Box Office Manager reports to the Head of Sales and Marketing. The Box Office Manager is responsible for the Assistant Box Office Manager, full time and casual box office staff.
If you are interested and believe you have the right skills we’re looking for, please complete the application form below and email to recruitment@kingsportsmouth.co.uk
Closing date, 12pm on Monday 17th Feb. First interviews will be held 21st Feb.
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