A Panto For Pompey - Dick Whittington Christmas 2020

Your Questions Answered

ABOUT THE PERFORMANCE

WHY HAS PETER PAN BEEN POSTPONED TO 2021 ?

Following the continuing Covid 19 temporary closure of theatres, we liaised with both the creative team and our co-producer and took the decision to postpone Peter Pan for a year. It will be back with John Challis as Captain Hook and our favourite Dame, Jack Edwards between Saturday 27 November and Friday 31 December 2021.

I’VE GOT TICKETS FOR PETER PAN…WHAT ARE MY OPTIONS?

All ticket holders for Peter Pan were emailed with their options which are:

  • Roll your tickets and seats over to Peter Pan in 2021. You will keep exactly the same seats.
  • Exchange your Peter Pan tickets for Dick Whittington. Choose the date you want to attend and we’ll throw in a free ice cream and drink for each member of your party plus 1 free programme
  • If you are unable to make Dick Whittington or Peter Pan we can give you a refund or credit note (excl fees)

IF PETER PAN HAS BEEN POSTPONED WILL THERE BE A KINGS PANTO THIS YEAR?

Of course, what would Pompey be without a Panto? Between Saturday 28 November and Thursday 31 December 2020 we will be premiering Dick Whittington starring Pompey’s favourite Dame, Jack Edwards alongside a host of local favourites.

WHAT IS DICK WHITTINGTON ABOUT?

Join our hero Dick Whittington on his thrilling quest to find adventure, fame and fortune in the glittering streets of London. Will he be able to defeat villainous rodent King Rat, save the city and win the hand of his love, Alice?

Get ready to follow your dreams as this classic tale is reimagined for our annual fun-filled pantomime. Expect Pompey’s much-loved mix of songs, bonkers humour, stunning sets and don’t forget the hilarious 12 Days of Christmas all wrapped up in a magical festive treat for all ages.

Starring our own Jack Edwards as Dame Dolly and a host of local favourites this is your Panto, Pompey and not to be missed.

WHO IS IN DICK WHITTINGTON?

Dick Whittington stars the Kings resident Dame, Jack Edwards as Dame Dolly alongside a host of local favourites.

WILL THE PANTO HAVE 12 DAYS OF CHRISTMAS ?

Definitely, Dick Whittington will have all the bits of the panto that our audiences love and expect including 12 Days of Christmas, Ghost gag and the songsheet

CAN I STILL GET A SHOUT OUT?

Yes, but as always these will be limited. We will write to you 2 weeks before the show and let you know how you can nominate someone for a shout out.

HYGIENE AND SAFETY

CAN YOU TELL ME HOW YOU WILL BE MANAGING THE EXTRA HYGIENE ISSUES REQUIRED DUE TO THE COVID 19 SITUATION ?

  • The Theatre is undertaking a deep clean of the venue and increased daily cleaning regime
  • Staff training will be undertaken so that all staff are aware of their responsibilities and hygiene routine to be followed
  • All staff will be supplied with PPE as needed
  • Free face masks will be available at the request of audience members
  • Non-contact temperature checks will apply to all staff, performers and customers
  • Hand sanitisers will be available at all entrances and throughout the building for all staff, performers and customers
  • Screens have been fitted for all public areas serving our customers including Box Office, merchandise, confectionary and bars
  • Panto audiences will be limited to ensure safe social distancing measures can be complied with
  • Crowd control measures including audience entrance, egress through venue, toilets, bars, exit etc. will be implemented

WHAT ABOUT SOCIAL DISTANCING?

We are limiting the audience numbers to 400 per show to comply with social distancing and if the government relax off the rules we will extend the capacity.

Tickets will be on sale as unallocated seating. This means you choose whether you want to sit in the Stalls, Dress Circle or Upper Circle and buy the number of seats for people in your party. Two weeks before you arrive we will email you allocating your seating and giving you your entrance time and what door of the theatre you should use.

Staff will be available to help you if you lose any of this information.

MERCHANDISE AND REFRESHMENTS

I WANT TO BUY A PROGRAMME/ICE-CREAM/DRINKS?

Because of social distancing there will be limited opportunities to buy items on spec at the theatre. All ice-creams, sweets, drinks and programme will be available on-line and we would encourage you to book these in advance. They will then be ready for you to collect at the venue.

We will be emailing all customers 2 weeks before they attend giving you the opportunity to buy these in advance.

TICKETS

HOW MUCH WILL IT COST ?

All tickets are £20

We know how difficult this year will have been for many of us so we wanted to make sure that we give Portsmouth the brilliant Kings panto you have come to expect and make sure as many people as possible could come along.

WHY CAN’T I CHOOSE MY SEATS

Due to the current Coronavirus situation we are preparing to allow a level of social distancing for our audience for their comfort and safety. This has meant we have had to reduce our overall capacity for our beautiful venue.

When you buy tickets for Dick Whittington you will be able to choose between sitting in the Stalls, Dress Circle or Upper Circle. Two weeks before you arrive we will email you allocating your seating and giving you your entrance time and what door of the theatre you should use.

Staff will be available to help you if you lose any of this information.

WILL YOU STILL HAVE ACCESSIBLE SEATS AND COMPANION TICKETS?

Yes we do. Our accessible seats in the stalls will still be available but the number may be reduced due to social distancing. We will also still offer our companion seats at £10.

Full details of how to book and eligibility can be found here.

MY BABY IS UNDER 2. WILL I STILL BE ABLE TO BUY A BABES IN ARMS TICKET?

Yes, Babes in Arms tickets are still available for all children under 2 who will sit on a parent/guardian lap for the nominal fee of £2

I WANT TO BRING A SCHOOL GROUP TO THE PANTO ?

We have 6 dedicated schools performances at 14.00 on Tues 1, Wed 2, Tue 8, Wed 9, Tues 15 and Wed 16 December. Tickets for Schools/Education Groups at these performances at £10.25 each. You can reserve and book in for these performances by emailing groups@kingsportsmouth.co.uk

ARE YOU STILL DOING A FREE PERFORMANCE FOR NHS/KEY WORKERS?

Yes we are Wed 2 Dec is a free performance for NHS and other key. Tickets will be allocated via ballot and details of how to apply for tickets will be released in July.

WHAT HAPPENS IF THEATRES ARE NOT ALLOWED TO OPEN IN DECEMBER?

If for any reason we are not allowed by the government to put on the show we guarantee a refund of the ticket price.

TRAVEL AND PARKING

HOW DO I GET TO THE KINGS?

You can find full details of how to get to us by car, taxi. Bus, train and ferry here.

WILL THERE BE FREE PARK AND RIDE AGAIN THIS YEAR?

At the moment we cannot confirm this but we hope to be able to offer a Park and Ride service after the success of last year

WHAT PARKING IS THERE NEAR THE THEATRE?

Public parking is available at Waitrose in Marmion Road which is an 8 minute walk from the theatre. Waitrose, Marmion Road, Southsea, PO5 2EJ.

There is parking available on the residential streets surrounding the theatre but this is not guaranteed. Please note there are parking permit restrictions between 4:30pm and 6:30pm daily.

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